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emails delivered in the last 6 months
average click-to-open rate (CTOR)
active individual users in 2025
Our industry-leading end-to-end process guarantees every record in our database is accurate, compliant and commercially valuable.
What happens
Contacts sourced from:
How we verify
Each new contact is immediately cross-checked against LinkedIn, corporate sites and public registries to confirm job title, company status and FM relevance.
Frequency / SLA
Real-time
What happens
Emails: syntax, MX, SMTP & grey-listing tests conducted by intelligence platform
How we verify
Automated scoring engine assigns a confidence level to every data point; records below threshold are quarantined.
Frequency / SLA
On-import
What happens
Behavioural signals drawn from email opens, clicks, content downloads and site journeys
How we verify
Dormant records (>90 days inactivity) move to a re-qualification queue for re-activation.
Frequency / SLA
Continuous
What happens
Records screened against Do-Not-Call / suppression files and GDPR and PECR aligned rules
How we verify
Non-compliant entries are removed before they can enter any campaign workflow.
Frequency / SLA
Real-time
What happens
Dataset pushed through an enterprise-grade email validation API (MillionVerifier) and advanced de-duplication scripts
How we verify
We track bounce-rate, deliverability, domain health and mailbox activity; full audit trail stored for inspection.
Frequency / SLA
Monthly
What happens
Compliance lead oversees quarterly sample checks across all segments
How we verify
Each contact manually re-verified against external databases and recent engagement logs; findings reported to SLT.
Frequency / SLA
Quarterly
What happens
Aggregate assurance pack for partners: audience size, growth, sector split, engagement KPIs & hygiene metrics
How we verify
Independent auditors available on request to benchmark us against ABC, DMA and GDPR best practice.
Frequency / SLA
Quarterly
1.
Intelligent, Multi-Source Capture
What happens
Contacts sourced from:
How we verify
Each new contact is immediately cross-checked against LinkedIn, corporate sites and public registries to confirm job title, company status and FM relevance.
Frequency / SLA
Real-time
2.
Machine-Level Credential Checks
What happens
Emails: syntax, MX, SMTP & grey-listing tests conducted by intelligence platform
How we verify
Automated scoring engine assigns a confidence level to every data point; records below threshold are quarantined.
Frequency / SLA
On-import
3.
Active Engagement Validation
What happens
Behavioural signals drawn from email opens, clicks, content downloads and site journeys
How we verify
Dormant records (>90 days inactivity) move to a re-qualification queue for re-activation.
Frequency / SLA
Continuous
4.
Compliance Gate
What happens
Records screened against Do-Not-Call / suppression files and GDPR and PECR aligned rules
How we verify
Non-compliant entries are removed before they can enter any campaign workflow.
Frequency / SLA
Real-time
5.
Hygiene & Email Health Audit
What happens
Dataset pushed through an enterprise-grade email validation API (MillionVerifier) and advanced de-duplication scripts
How we verify
We track bounce-rate, deliverability, domain health and mailbox activity; full audit trail stored for inspection.
Frequency / SLA
Monthly
6.
Internal Random-Sample Audit
What happens
Compliance lead oversees quarterly sample checks across all segments
How we verify
Each contact manually re-verified against external databases and recent engagement logs; findings reported to SLT.
Frequency / SLA
Quarterly
7.
Transparent Reporting & Independent Oversight
What happens
Aggregate assurance pack for partners: audience size, growth, sector split, engagement KPIs & hygiene metrics
How we verify
Independent auditors available on request to benchmark us against ABC, DMA and GDPR best practice.
Frequency / SLA
Quarterly
We don’t just claim the UK’s largest verified FM community: we document it, test it and open it to scrutiny.
A CTOR of 25.99% puts us well above industry standards for e-marketing engagement. For context, 20–30% is considered excellent.
Source: Salesforce UK Email Benchmark Report
These aren’t generic databases. Our audience works in FM and clicks because our content speaks to their day-to-day challenges.
From site managers to C-suite decision-makers, our database is built for FM relevance. We continually profile and refine our lists so your message lands where it matters.
And it’s not just email: our 9,500+ LinkedIn followers reflect the same professional mix, reinforcing your campaign across channels.
Don’t take our word on the stats. Every email, every click, every user stat comes from our verified internal systems and a five-stage audience audit process.
And we show our results month by month, so you can see consistency, not just the peaks.
We audit our audience every month to ensure they are relevant to the Facilities Management industry.
The data we ask for gives us an idea of how our audience looks and allows us to shape how we raise your profile to these people.
We deliver campaigns that drive measurable outcomes.
Whether it’s winning work, growing membership, or boosting your visibility in the FM sector, we can help.
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